We’re pleased to introduce Carlos Lopez, one of our Commercial Team Insurance Advisors. Since joining CoverHound, Carlos has been using his expertise to help small businesses find the right insurance coverage.
Tell me a bit about your background. Where were you originally from?
I was born in California and was raised in Mexico until I finished middle school. I moved back to the United States to finish High School and College.
How would you compare the two places?
Compared to California, what I like about Mexico is that there are hardly any mortgages to pay. Everyone builds their own house. Education is free, even university; however, the public transportation is better in California, and it is easier to obtain a vehicle here. Believe it or not, the cost of living is pretty much the same.
What brought you to CoverHound?
I liked the company background, the vision and the direction that the company is moving in. The way CoverHound does business is very different in comparison to what I had seen in my 12 years of experience working in this industry.
What are your hobbies, and what do you do on weekends?
I like the outdoors a lot. I love Fútbol (soccer)! I enjoy pretty much any activity that keeps me active: jogging, hiking, bike riding, camping and going to the beach.
What is something that not many people know about you?
I have 11 siblings. That’s right, there are 5 sisters and 7 brothers in my family. It is super challenging to grow up in a big family, especially if you are the youngest of the boys. There is no mercy, you have to fight your way up to the table. There were also a lot of handed-down clothes, so imagine how many times each piece of clothing was transferred (pretty long waiting list)!
Who is someone that you look up to?
I look up to my Dad. One of the many things he taught me was not to be a quitter.
What is your favorite travel destination?
Lake Tahoe – pretty much any time of the year is awesome to be there. When I am there, I like to kayak, bike ride, zip-line, snowboard, or just roll around in the snow.
When you were a kid – what did you want to be when you grew up? What would your 10-year-old self think of you now?
I wanted to be a professional soccer player. The 10-year-old version would probably not recognize me and run away! At that age, I never saw myself behind a desk.
What sparked your interest in insurance?
When I went to get my first car insurance from a broker agency, I was amazed by the knowledge my agent had. In comparison, I did not have any idea about how insurance worked. That got me hooked.
What are 3 things you cannot live without?
Sleep, family and coffee.
We heard you have won the Top Dog Award around here. Tell us a bit about this and how you keep winning it.
I never thought about it until I won. The first time I won the award, it was a surprise, even for me. During the second time, it was less of a surprise. I kept doing the same thing that I did the previous quarter. Like the saying goes: “If it ain’t broke, why fix it?”
There is no secret recipe for this. I do what I am supposed to do with a friendly, customer-service oriented attitude, rather than focusing on getting the sale. Things will then happen effortlessly and without pressure.
What’s your favorite part of your job, and what makes you want to come to work in the morning?
I love the uncertainty of this industry and the variety of situations and obstacles I face every single day. Questions like: “What is going to come in today? Who am I going to speak to? What challenge am I going to face?” These things keep me moving. Bruce Lee once said, “Be like water”. I am a big fan of constant change. We have to change and adapt to evolve.
Thank you, Carlos, for sharing your experiences! We’re so happy you’re part of our team!